Your team deserves more than just training. They deserve transformation.
We help service driven organizations build healthier, more connected workplace cultures through proven people skills training.
You’re not just training staff. You’re shaping the emotional resilience, trust, and communication that keeps your organization effective under pressure.
Interpersonal Skills Consulting and Coaching
Empowering Your Team Is More Than a Workshop. It’s a Culture Shift
Whether your team is handling complaints at the front desk, navigating interpersonal conflict, or simply trying to stay afloat during staff turnover, the cost of poor workplace culture is too high.
What we do:
When you partner with us, you get more than just training. You get a Culture Catalyst who helps your people:
Communicate with clarity even under pressure
Rebuild and deepen trust across teams and leadership
Navigate conflict without fear, resentment, or avoidance
Increase emotional intelligence and relational awareness
Reduce turnover by creating a safer, more supportive workplace
Handle customer stress with resilience and empathy
Strengthen cross-generational and cross-cultural collaboration
Prevent burnout by building personal and team-level margin
Equip managers to lead with confidence, care, and clarity
Boost morale and connection so teams perform better together
Culture Catalysts
Through highly interactive, experiential workshops, personal coaching, and practical tools, we help your people work through:
High turnover
Emotional burnout
Miscommunication under pressure
Generational and Cultural misunderstandings
Fractured trust between staff and management
Working with difficult people
Better listening skills for improved communication
Understanding Core Beliefs that are driving their behaviour
Awareness of how one's actions may be hurting or helping the team
These aren't just "training" issues. They are "culture" Issues.
Address the culture and you'll get the lasting results you want and need.
What Others Are Saying About Paul
★★★★★
I recently attended the "Stop. Look. Listen." workshop facilitated by Paul Kiss, and it was an outstanding experience. The session focused on the foundational role of listening in effective communication and relationships. Paul’s approach was thoughtful and engaging, offering practical strategies to develop listening skills and minimize common, often unconscious, damaging behaviours.
Paul’s charisma and personable nature set the tone for an open and constructive workshop. One of the most impactful aspects was how he tailored the session to the group’s needs by utilizing pre-workshop surveys. This thoughtful preparation not only made the material more relevant but also exemplified the importance of listening as a first step in understanding others.
The workshop combined insights into belief systems around communication with actionable examples, creating a well-rounded learning experience. The balance of theory and practice made it easy to reflect on my habits while identifying clear areas for growth.
I highly recommend this workshop to anyone looking to improve their communication skills and relationships. It’s a solid 5 out of 5 for both the content and the delivery. Paul’s expertise and genuine connection with participants made the experience both memorable and practical.
Tyler, Rec and Culture Ass'nt
★★★★★
"Upon completing the workshop series, I emerged with newfound confidence in navigating interpersonal dynamics. Paul not only equipped me with invaluable skills but also instilled in me a deeper sense of self-awareness and empathy. For anyone looking to elevate their interpersonal skills, Paul is the trainer to seek out. His combination of expertise, genuine care for participant growth, and exceptional delivery makes him a great coach."
Ruan, Program Manager
★★★★★
"The facilitator training course led by Paul gave me the confidence and the tools necessary to lead a group of people. I took the course to improve my skills facilitating a support group for anxiety and depression. I witnessed wonderful changes in both group dynamics and discussion after I had taken the course. It felt great to be able to encourage others in their creative and critical thinking while affirming their ideas and fostering positive self esteem.”
Laura, Support Group Leader
★★★★★
"My online coaching sessions with Paul helped me to identify the issues that were preoccupying my mind and causing paralysis in my decision making. Through his excellent questions, he helped me to define my next steps and formulate new plans to help me move forward.”
Erika, Coaching Client
Ready to grow your team's skills and increase your effectiveness?
Book a free consultation today and explore how we can help.
Combine training with coaching for deeper learning and lasting results.
Our trainings stand alone, but research, and our experience, show that combining training with follow-up coaching strengthens learning and turns new skills into daily habits.
Click the button above to schedule a free session to learn more
about the process.
Keynote Speaking for Your Conference or Team Retreat
With over 25 years of professional speaking experience, I deliver engaging keynotes on a wide range of topics. I can tailor my message to align with your event’s goals and audience needs.
